Terms & Conditions

Effective Date: 1 November 2025

By accessing or purchasing from our website, you agree to the following Terms & Conditions:

1. Products & Orders

• All products are 3D-printed and may show slight variations in colour, finish, or texture. Select pieces are hand-finished with epoxy resin to enhance water resistance.
• By placing an order, you confirm that all details you provide are accurate and complete.
• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order where stock is unavailable or if errors occur in pricing or product information.

2. Pricing & Payment

• All prices are listed in British Pounds and may includeVAT .
• Payment must be made in full before dispatch.
• We reserve the right to update prices at any time.
• Accepted payment methods: All major debit/credit cards & Paypal

3. Shipping & Delivery

• Shipping times are estimates only, and delays may occur beyond our control.
• Risk of loss or damage passes to you once the order has been delivered.

4. Returns & Refunds

• Please see our Refunds & Returns Policy for full details.

5. Intellectual Property

• All designs, images, and content on this website are the property of Masnai.
• They may not be copied, reproduced, or distributed without prior written permission.
• Products purchased are for personal, non-commercial use only.

6. Limitation of Liability

• Masnai is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Governing Law

• These Terms are governed by the laws of the United Kingdom. Any disputes arising from them will fall under the exclusive jurisdiction of the UK courts.

For questions about these Terms, please contact us at sam@masnai.co.uk